{"id":90,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2026-05-13T12:39:06","modified_gmt":"2026-05-13T12:39:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/tcodez.com\/labourcamp\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1716472062\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1279257071\">\n\n\n\t<div id=\"col-1852910964\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>Frequently Asked Questions<\/h2>\n<p>Got a question? We have answered the most common ones below. If you need more specific information, feel free to contact our team directly.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-center\"  id=\"row-750798755\">\n\n\n\t<div id=\"col-861851331\" class=\"col medium-10 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-line nav-uppercase nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-shipping\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_shipping\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_shipping\"><span>Shipping<\/span><\/a><\/li>\n<li id=\"tab-payments\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_payments\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_payments\"><span>Payments<\/span><\/a><\/li>\n<li id=\"tab-returns\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_returns\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_returns\"><span>Returns<\/span><\/a><\/li>\n<li id=\"tab-products\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_products\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_products\"><span>PRODUCTS<\/span><\/a><\/li>\n<li id=\"tab-compliance-&amp;-standards\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_compliance-&amp;-standards\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_compliance-&amp;-standards\"><span>COMPLIANCE &amp; STANDARDS<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_shipping\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-shipping\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3177583234\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3177583234-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-emirates-do-you-deliver-to?\" aria-expanded=\"false\" aria-controls=\"accordion-3177583234-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which emirates do you deliver to?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3177583234-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3177583234-label\">\n\t\t\t\n\n<p>We deliver to all seven emirates of the UAE \u2014 Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. For remote free zones or industrial areas, contact us to confirm access.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-642317715\" class=\"accordion-item\">\n\t\t<a id=\"accordion-642317715-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-delivery-take?\" aria-expanded=\"false\" aria-controls=\"accordion-642317715-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does delivery take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-642317715-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-642317715-label\">\n\t\t\t\n\n<p>In-stock items are delivered within 3\u20135 working days. Large bulk orders take 5\u20137 working days. Same-emirate express delivery is available in 1\u20132 working days subject to stock availability.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-662700636\" class=\"accordion-item\">\n\t\t<a id=\"accordion-662700636-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-delivery-free?\" aria-expanded=\"false\" aria-controls=\"accordion-662700636-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is delivery free?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-662700636-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-662700636-label\">\n\t\t\t\n\n<p>Free delivery is available on orders above AED 2,000 within Dubai and Sharjah. For other emirates or smaller orders, delivery charges are quoted before invoicing \u2014 no surprises.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3627133925\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3627133925-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-deliver-directly-to-labour-camp-or-construction-sites?\" aria-expanded=\"false\" aria-controls=\"accordion-3627133925-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you deliver directly to labour camp or construction sites?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3627133925-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3627133925-label\">\n\t\t\t\n\n<p>Yes. We deliver directly to your camp, warehouse or construction site anywhere in the UAE. For sites requiring access permits or advance coordination, inform us at the time of ordering.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2438049223\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2438049223-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-you-do-phased-delivery-across-multiple-dates?\" aria-expanded=\"false\" aria-controls=\"accordion-2438049223-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can you do phased delivery across multiple dates?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2438049223-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2438049223-label\">\n\t\t\t\n\n<p>Yes. For large projects, we can schedule deliveries in phases to match your camp setup timeline. Discuss your schedule with our team when placing the order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-850003703\" class=\"accordion-item\">\n\t\t<a id=\"accordion-850003703-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-a-mattress-or-bedding?\" aria-expanded=\"false\" aria-controls=\"accordion-850003703-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return a mattress or bedding?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-850003703-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-850003703-label\">\n\t\t\t\n\n<p>Mattresses, pillows and bedding that have been used or unpacked cannot be returned for hygiene reasons, unless they are factory-defective and reported within 7 days of delivery.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1785905815\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1785905815-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-happens-if-my-delivery-is-delayed?\" aria-expanded=\"false\" aria-controls=\"accordion-1785905815-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What happens if my delivery is delayed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1785905815-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1785905815-label\">\n\t\t\t\n\n<p>We will notify you as soon as possible and provide a revised delivery date. Delays can occasionally occur due to weather, public holidays or road restrictions. We always keep you informed.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1763721194\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1763721194-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-be-present-to-receive-the-delivery?\" aria-expanded=\"false\" aria-controls=\"accordion-1763721194-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I need to be present to receive the delivery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1763721194-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1763721194-label\">\n\t\t\t\n\n<p>A responsible person must be at the delivery location to receive and sign the delivery receipt. Goods should be inspected at the time of delivery and any visible damage reported immediately.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3910740787\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3910740787-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3910740787-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I track my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3910740787-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3910740787-label\">\n\t\t\t\n\n<p>Once your order is dispatched, our team will provide you with an estimated delivery window. For live updates, you can contact us directly on WhatsApp: +971 52 355 4207.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4291937892\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4291937892-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-deliver-outside-the-uae?\" aria-expanded=\"false\" aria-controls=\"accordion-4291937892-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you deliver outside the UAE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4291937892-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4291937892-label\">\n\t\t\t\n\n<p>Our primary focus is the UAE market. For GCC or international enquiries, contact us directly to discuss feasibility and freight arrangements.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2547127171\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2547127171-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-need-delivery-to-a-remote-or-restricted-access-site?\" aria-expanded=\"false\" aria-controls=\"accordion-2547127171-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What if I need delivery to a remote or restricted-access site?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2547127171-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2547127171-label\">\n\t\t\t\n\n<p>Please inform us at the time of ordering. We will coordinate with your site supervisor and arrange the most suitable delivery method.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_payments\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-payments\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2617469854\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2617469854-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-2617469854-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods do you accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2617469854-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2617469854-label\">\n\t\t\t\n\n<p>We accept bank transfer, cash, and cheque (subject to clearance). For online orders, card payment options are available at checkout. Contact us for other arrangements on large orders.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-658888418\" class=\"accordion-item\">\n\t\t<a id=\"accordion-658888418-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-your-prices-inclusive-of-vat?\" aria-expanded=\"false\" aria-controls=\"accordion-658888418-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are your prices inclusive of VAT?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-658888418-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-658888418-label\">\n\t\t\t\n\n<p>All prices are exclusive of 5% VAT unless stated otherwise. VAT will be applied on your final invoice in accordance with UAE Federal Tax Authority (FTA) regulations.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2601876614\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2601876614-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-pay-upfront-for-bulk-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-2601876614-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I need to pay upfront for bulk orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2601876614-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2601876614-label\">\n\t\t\t\n\n<p>For large bulk orders, we require a 50% deposit upon order confirmation. The remaining balance is due before or upon delivery. Full payment upfront is required for smaller standard orders.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1945264159\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1945264159-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-credit-terms?\" aria-expanded=\"false\" aria-controls=\"accordion-1945264159-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer credit terms?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1945264159-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1945264159-label\">\n\t\t\t\n\n<p>Credit payment terms may be available for established companies with a proven track record. Please enquire with our sales team to discuss eligibility and the application process.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4035943843\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4035943843-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-a-formal-invoice-or-tax-invoice?\" aria-expanded=\"false\" aria-controls=\"accordion-4035943843-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I get a formal invoice or tax invoice?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4035943843-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4035943843-label\">\n\t\t\t\n\n<p>Yes. We issue proper UAE VAT-compliant tax invoices for all orders. If you need a proforma invoice before payment, we can issue one upon request.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1250898463\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1250898463-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-pay-in-installments?\" aria-expanded=\"false\" aria-controls=\"accordion-1250898463-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I pay in installments?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1250898463-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1250898463-label\">\n\t\t\t\n\n<p>Installment arrangements are considered on a case-by-case basis for very large project orders. Contact our sales team to discuss your specific situation.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4036281611\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4036281611-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-currency-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-4036281611-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What currency do you accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4036281611-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4036281611-label\">\n\t\t\t\n\n<p>All transactions are in UAE Dirhams (AED). For international orders, other currencies can be discussed at the time of enquiry.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2195304783\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2195304783-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-my-payment-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-2195304783-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is my payment secure?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2195304783-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2195304783-label\">\n\t\t\t\n\n<p>Yes. We offer tiered wholesale pricing for bulk purchases. The larger the quantity, the better the per-unit rate. Contact us for a custom bulk quote.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3719528968\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3719528968-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-a-discount-on-large-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-3719528968-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I get a discount on large orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3719528968-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3719528968-label\">\n\t\t\t\n\n<p>Yes. All bank transfers go directly to our registered company account. We will never ask for payment to a personal account. Always verify bank details directly with our team before transferring funds.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-245521409\" class=\"accordion-item\">\n\t\t<a id=\"accordion-245521409-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-get-a-quotation?\" aria-expanded=\"false\" aria-controls=\"accordion-245521409-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I get a quotation?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-245521409-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-245521409-label\">\n\t\t\t\n\n<p>Fill in our Request a Quote form on this website or WhatsApp us on +971 52 355 4207. We respond with a detailed quotation within 24 hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_returns\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-returns\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3945756001\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3945756001-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-3945756001-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is your return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3945756001-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3945756001-label\">\n\t\t\t\n\n<p>We accept returns within 7 days of delivery for items that are damaged, defective or incorrectly supplied. Change-of-mind returns are not accepted on bulk orders.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3476600599\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3476600599-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-initiate-a-return?\" aria-expanded=\"false\" aria-controls=\"accordion-3476600599-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I initiate a return?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3476600599-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3476600599-label\">\n\t\t\t\n\n<p>Contact us within 7 days of delivery with your order number, photos of the issue and a brief description. Email <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@labourcampfurniture.com\">info@labourcampfurniture.com<\/a> or WhatsApp +971 52 355 4207. We respond within 48 business hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3117764545\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3117764545-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-my-item-arrives-damaged?\" aria-expanded=\"false\" aria-controls=\"accordion-3117764545-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What if my item arrives damaged?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3117764545-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3117764545-label\">\n\t\t\t\n\n<p>Note the damage on the delivery receipt at the time of delivery and photograph it immediately. Contact us within 24 hours. We will arrange a replacement or collection at no cost to you.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2074031741\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2074031741-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-received-the-wrong-item?\" aria-expanded=\"false\" aria-controls=\"accordion-2074031741-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What if I received the wrong item?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2074031741-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2074031741-label\">\n\t\t\t\n\n<p>Contact us immediately with your order details and photos of the item received. We will arrange collection of the wrong item and dispatch the correct one as quickly as possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2843188280\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2843188280-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-a-mattress-or-bedding?\" aria-expanded=\"false\" aria-controls=\"accordion-2843188280-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return a mattress or bedding?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2843188280-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2843188280-label\">\n\t\t\t\n\n<p>Mattresses, pillows and bedding that have been used or unpacked cannot be returned for hygiene reasons, unless they are factory-defective and reported within 7 days of delivery.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3804496425\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3804496425-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-custom-or-made-to-order-furniture-be-returned?\" aria-expanded=\"false\" aria-controls=\"accordion-3804496425-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can custom or made-to-order furniture be returned?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3804496425-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3804496425-label\">\n\t\t\t\n\n<p>Custom or specially fabricated items cannot be returned unless they arrive with a manufacturing defect. This will be clearly communicated at the time of ordering.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1855049940\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1855049940-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-a-refund-take?\" aria-expanded=\"false\" aria-controls=\"accordion-1855049940-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does a refund take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1855049940-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1855049940-label\">\n\t\t\t\n\n<p>Approved refunds are processed within 7\u201310 working days to the original payment method. Refunds are issued only when a replacement is not possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1982198031\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1982198031-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-warranty-do-your-products-carry?\" aria-expanded=\"false\" aria-controls=\"accordion-1982198031-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What warranty do your products carry?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1982198031-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1982198031-label\">\n\t\t\t\n\n<p>All steel furniture carries a 12-month manufacturing defect warranty from delivery date. This covers structural faults in materials and workmanship \u2014 not normal wear and tear or damage from misuse.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4199043154\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4199043154-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-exchange-an-item-instead-of-returning-it?\" aria-expanded=\"false\" aria-controls=\"accordion-4199043154-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I exchange an item instead of returning it?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4199043154-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4199043154-label\">\n\t\t\t\n\n<p>Yes, exchanges are possible for items that are defective or incorrectly supplied, subject to stock availability. Contact us to discuss your situation.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1757573792\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1757573792-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-items-cannot-be-returned-under-any-circumstances?\" aria-expanded=\"false\" aria-controls=\"accordion-1757573792-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What items cannot be returned under any circumstances?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1757573792-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1757573792-label\">\n\t\t\t\n\n<p>Items that have been assembled, installed, or damaged due to misuse or overloading after delivery cannot be returned. Custom-fabricated and used bedding items are also non-returnable.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_products\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-products\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-837050254\" class=\"accordion-item\">\n\t\t<a id=\"accordion-837050254-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-types-of-bunk-beds-do-you-supply?\" aria-expanded=\"false\" aria-controls=\"accordion-837050254-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What types of bunk beds do you supply?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-837050254-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-837050254-label\">\n\t\t\t\n\n<p>We supply single-tier and double-tier (bunk) steel beds in heavy-duty and standard grades. Standard berth size is 190cm x 90cm. Custom sizes are available for large orders.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-866505974\" class=\"accordion-item\">\n\t\t<a id=\"accordion-866505974-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-mattress-types-do-you-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-866505974-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What mattress types do you offer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-866505974-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-866505974-label\">\n\t\t\t\n\n<p>We offer standard foam (3-inch and 4-inch), high-density foam, and medical-grade mattresses \u2014 all in single size to fit standard labour camp beds.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1721507922\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1721507922-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-locker-sizes-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1721507922-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What locker sizes are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1721507922-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1721507922-label\">\n\t\t\t\n\n<p>We stock 2-door, 4-door and 6-door steel lockers in standard dimensions. Lockers come with individual locks or padlock-ready hasps.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4141238586\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4141238586-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-custom-colours-for-furniture?\" aria-expanded=\"false\" aria-controls=\"accordion-4141238586-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I get custom colours for furniture?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4141238586-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4141238586-label\">\n\t\t\t\n\n<p>Yes. Custom powder-coat colours are available for large orders. Standard options are grey, white, black and beige. Lead time for custom colours is longer \u2014 confirm at time of ordering.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3031908282\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3031908282-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-sell-full-room-setup-packages?\" aria-expanded=\"false\" aria-controls=\"accordion-3031908282-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you sell full room setup packages?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3031908282-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3031908282-label\">\n\t\t\t\n\n<p>Yes. We offer Basic, Standard and Premium room setup packages that include beds, mattresses, lockers, bedding and shoe racks in one bundle. Request a quote for package pricing.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3696910543\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3696910543-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-supply-ppe-along-with-furniture?\" aria-expanded=\"false\" aria-controls=\"accordion-3696910543-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you supply PPE along with furniture?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3696910543-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3696910543-label\">\n\t\t\t\n\n<p>Yes. We supply a full range of Personal Protection Equipment including safety helmets, reflective jackets, safety shoes, gloves, harnesses and goggles.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1444354009\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1444354009-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-see-product-samples-before-a-large-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1444354009-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I see product samples before a large order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1444354009-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1444354009-label\">\n\t\t\t\n\n<p>Yes. Samples can be arranged for large project orders. Contact our sales team to discuss availability and terms.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3517048874\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3517048874-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-have-a-product-catalogue?\" aria-expanded=\"false\" aria-controls=\"accordion-3517048874-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you have a product catalogue?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3517048874-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3517048874-label\">\n\t\t\t\n\n<p>Yes. Download our full product catalogue from the Catalogue page on this website, or request a copy via WhatsApp or email.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_compliance-&amp;-standards\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-compliance-&amp;-standards\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2578152532\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2578152532-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-your-products-meet-uae-mohre-accommodation-standards?\" aria-expanded=\"false\" aria-controls=\"accordion-2578152532-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do your products meet UAE MOHRE accommodation standards?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2578152532-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2578152532-label\">\n\t\t\t\n\n<p>Yes. Our furniture is selected to align with UAE Ministry of Human Resources and Emiratisation (MOHRE) guidelines for worker accommodation facilities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4164472340\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4164472340-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-you-provide-product-specification-sheets-for-compliance-documentation?\" aria-expanded=\"false\" aria-controls=\"accordion-4164472340-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can you provide product specification sheets for compliance documentation?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4164472340-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4164472340-label\">\n\t\t\t\n\n<p>Yes. Full specification sheets, material data and dimension drawings are available for any product upon request \u2014 useful for project compliance submissions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-174537179\" class=\"accordion-item\">\n\t\t<a id=\"accordion-174537179-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-uae-legal-requirements-for-labour-camp-furniture?\" aria-expanded=\"false\" aria-controls=\"accordion-174537179-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the UAE legal requirements for labour camp furniture?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-174537179-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-174537179-label\">\n\t\t\t\n\n<p>The UAE MOHRE sets minimum standards for worker housing including bed dimensions, locker provision per worker, dining space and overall room square footage. We can advise on compliant furniture packages for your specific project.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1748863916\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1748863916-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-your-mattresses-fire-resistant?\" aria-expanded=\"false\" aria-controls=\"accordion-1748863916-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are your mattresses fire-resistant?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1748863916-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1748863916-label\">\n\t\t\t\n\n<p>We supply fire-resistant mattress options suitable for UAE accommodation requirements. Please specify this requirement when requesting a quote.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2354415427\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2354415427-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-provide-delivery-documentation-for-audit-purposes?\" aria-expanded=\"false\" aria-controls=\"accordion-2354415427-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you provide delivery documentation for audit purposes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2354415427-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2354415427-label\">\n\t\t\t\n\n<p>Yes. We issue full delivery notes, tax invoices and product documentation that can be used for project audits, government inspections or facility compliance records.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1716472062 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/pages\/90","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":5,"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/pages\/90\/revisions"}],"predecessor-version":[{"id":578,"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/pages\/90\/revisions\/578"}],"wp:attachment":[{"href":"https:\/\/tcodez.com\/labourcamp\/wp-json\/wp\/v2\/media?parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}